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Resources & References

Other Resources

Overview of data collection methods:

Structured interviewing:


Direct observation:


Surveys, Questionnaires, Items, and Scales

There are numerous examples of surveys, questionnaires, survey items, and scales available to guide you. Many of these are available through the following online survey banks:

Survey Design and Development

There are several online resources available to help you design and develop your surveys and survey questions:

Survey Software

There are a number of software packages available to help you develop, administer, and analyze survey data. A comprehensive list of the most commonly used software packages is available on the American Evaluation Association website.

Examples of College Access Surveys and Questionnaires

 The following are examples of real surveys and questionnaires used by College Access outreach programs:


American Evaluation Association (AEA). (1995). Guidelines for Professional Practice. Retrieved from

Center for Disease Control (CDC). Steps in Program Evaluation. Retrieved from:

Galloway, A. (1997). Sampling: A Workbook. Retrieved from

Krathwohl, D. R. (1998). Methods of Educational and Social Science Research: An Integrated Approach (Second ed.). Ney York, NY: Longman.

Maxwell, J. A. (1996). Qualitative Research Design: An Interpretive Approach. Applied Social Research Methods Series, Volume 41. Thousand Oaks, CA: Sage.

McMillan, J. H. (2004). Educational Research, Fundamentals for the Consumer (Fourth Edition). Boston, MA: Pearson Education, Inc.

McNamara, C. (1997). Basic Guide to Program Evaluation. Retrieved from

O’Sullivan, R. G. (1991). Improving evaluation design and use through the “evaluation crosswalk” method. National Forum of Applied Education Research Journal, 4, 43-49.

O’Sullivan, R. G. (2004). Practicing Evaluation: A Collaborative Approach. Thousand Oaks, CA: Sage.

Patton, M. Q. (1990). Qualitative evaluation and research methods (2nd ed.). Newbury Park, CA: Sage.

Taylor-Powell, E. and Steele, S. (1996). Collecting Evaluation Data: Direct Observation. Madison, WI: University of Wisconsin Extension. Retrieved from

United Way of America. (1996). Measuring Program Outcomes: A Practical Approach. Alexandria, VA: United Way of America.

Yin, R. K. (1994). Case Study Research: Design and Methods. Applied Social Research Methods Series, Volume 5. Thousand Oaks, CA: Sage.